Thursday: phone call

I made a phone call the other day about a problem I had with the NYSEG bill (power bill for the NY house). The problem was that there were three estimated readings in a row. Usually they do estimated/actual/estimated, but that didn't happen because of the flood. And because the house was vacant, the estimated values were too large. Normally it would just average out in the next bill, but since this should be our last bill it wouldn't average out.

So I called. The people on the other end understood the problem. They checked the meter. And I managed to save $140.

Score.