So when I found out my paperwork was wrong and my cell phone died while trying to call the company for the fourth time today I had had enough. (I should have had to call the company zero times because Ben had called them earlier in the week. Also note that when I left the house my cell phone had three of four bars.) I got home and broke into tears. (I was also slamming doors and stomping my feet but those were almost justified as I had snow on my feet and I always slam the car door.) Ben took over. He got the correct paperwork. He's amazing and calm about stuff like that.
Three cheers for Ben.